Legal

Privacy Policy

Plain language. No legalese. This is what we collect, why, and what you can do about it.

Last updated: July 2026

What we collect

  • When you create an account we collect your email address and the password you set (stored as a secure hash — we never see it).
  • When you build a guide we store the content you enter: property name, address, check-in notes, Wi-Fi details, local spots, and any cover image you upload.
  • We log standard server-side request metadata (IP address, browser type, pages visited, timestamps) for security and debugging.
  • We do not run advertising trackers or sell data to third parties.

How we use it

  • To show your guide to guests who visit your guide link.
  • To let you log in and manage your guides.
  • To send transactional emails (password reset, payment receipt). No marketing email without your opt-in.
  • To improve reliability — understanding where errors occur and how pages perform.

Storage & security

  • Data is stored on Supabase (hosted on AWS). Supabase is SOC 2 Type II certified.
  • All traffic is encrypted in transit (TLS). Passwords are hashed with bcrypt.
  • Cover images and section photos are stored in Supabase Storage with access controls.
  • We keep data in the EU/US regions. If that changes we'll update this page.

Payments

  • Payments are handled by third-party processors. We never see or store your card details.
  • We receive a purchase confirmation and record your entitlement in our database.

Guest guide visitors

  • Guests who open a guide link are not asked to create an account.
  • We log standard server request data (IP, timestamp) for security. No guest data is sold or shared.

Your rights

  • You can export or delete your account and all associated guide data at any time from Settings → Delete account.
  • To request a data export by email, contact us below.
  • If you're in the EU or UK, you have the right to access, rectify, or erase your personal data under GDPR / UK GDPR.

Cookies

  • We use one session cookie to keep you logged in. No ad-tracking cookies.
  • Blocking cookies will prevent you from staying logged in to the host dashboard. The guest guide works without cookies.

Changes

  • If we make material changes we'll email registered users and update the date at the bottom of this page. Continued use after changes constitutes acceptance.

Contact

  • Questions? Email us at hello@beeguide.app — we'll respond within a few business days.